Privacy policy
Last updated: January 21, 2026
DTails operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a seamless shopping experience. DTails is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us.
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.
We may collect the following:
• Contact details: name, shipping/billing address, phone number, email address
• Payment information: transaction details and payment method (e.g., Cash on Delivery (COD), Whish Pay)
• Account information: username, password, preferences (if applicable)
• Order information: products viewed, added to cart, purchased, returned, or exchanged
• Communications: messages sent to us via email, WhatsApp, or other channels
• Device information: IP address, browser type, and device details
• Usage data: how you interact with our website and Services
How We Collect Information
We collect your information:
• Directly from you (when you place an order, contact us, or use the website)
• Automatically (through cookies and similar technologies)
• From service providers (e.g., Shopify and integrated tools)
• From third-party partners where applicable
How We Use Your Information
We use your personal information to:
Provide and Improve Our Services
• Process and fulfill your orders
• Arrange delivery and handle returns or exchanges
• Provide customer support
• Improve website experience and product recommendations
Marketing and Communication
• Send updates about your order
• Send promotional messages (email, SMS, or WhatsApp, if you opt in)
• Show relevant offers and advertisements
Security and Fraud Prevention
• Protect against fraud or unauthorized transactions
• Maintain the safety and integrity of our Services
Legal Compliance
• Comply with applicable laws and regulations
How We Share Your Information
We may share your information with:
• Shopify and service providers (payments, hosting, analytics, shipping)
• Delivery partners (name, phone number, and address for delivery purposes)
• Marketing partners (for advertising and analytics, where applicable)
• Legal authorities when required by law
Shopify
Our store is hosted on Shopify. Your data may be processed by Shopify and its partners to operate and improve the platform.
You can learn more here:
https://www.shopify.com/legal/privacy
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect data from individuals under the legal age in your jurisdiction.
Data Security & Retention
We take reasonable measures to protect your data. However, no system is completely secure.
We retain your information only as long as necessary to:
• Provide our Services
• Comply with legal obligations
• Resolve disputes
Your Rights
Depending on your location, you may have the right to:
• Access your data
• Correct your data
• Request deletion
• Request a copy (data portability)
• Opt out of marketing communications
You can exercise these rights by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact Us
If you have any questions or requests regarding this Privacy Policy:
📱 WhatsApp: 81-526411
📧 Email: info@intodtails.com